To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.” — Douglas Adams

Harold Davis, service manager for the Emergency and Critical Care Service at the UC Davis Veterinary Hospital.

Harold Davis, service manager for the Emergency and Critical Care Service at the UC Davis Veterinary Hospital.

I recently had the privilege to interview one of our outstanding retiring staff members, Harold Davis. He sat smiling in my office, humbly expressing his gratitude for his employment of more than 30 years working in our Emergency and Critical Care Service at the Veterinary Medical Teaching Hospital. He spoke in his typical soft deep voice, sounding like a self-effacing version of James Earl Jones. We recalled the many changes he lived through in our hospital including working for four different directors, the excitement of planning for our new Veterinary Medical Center, to more poignant stories of patient survival and tragic events he witnessed over the years.

Harold also warmly spoke of the many relationships he formed over time with those he worked with, consistently praising his co-workers for their talents and gift of friendships formed while doing a job he loved. What I felt most while listening to Harold was his sincerity and integrity. These traits are incorporated closely with his character, and as he spoke radiated through his caring words of advice and wisdom.